FAQ

      payment

      weather

      health

      prep

      time

      newborns

      gift cards

      How does payment work?

      Payment is broken into two parts: your session fee + your collection.

      Your session fee is paid before your session, and your Collection is selected and paid after your session - after you've seen your photographs! Collections range from $400 to $1750 - offering an exquisite range of physical and digital photograph options.

      To find out more about these Collections and receive a beautiful visual guide on everything you need to know, follow the links to request my detailed information guide!

      What payment methods do you accept?

      Payments can be made by card or direct deposit.
      There is a 2.2% surcharge on card payments.

      I need more information, can I see your Collections?

      Absolutely! I have a detailed information guide for you to browse through. It showcases the Collections, all of the customisable and exquisite print products as well as a wealth of extra information - everything you need is in there!

      Just follow the links in the menu to "Request Info Guide", fill out the contact form and I'll send it through for you!

      Do you offer gift cards?

      I sure do! I'm biased, but gifting a session and beautiful memories is the best gift you can give! Just get in touch via my general contact form - or request an information guide - and I'll get that sorted for you!

      You'll receive a personalised digital gift card, and depending on your lead time, I can arrange for a printed gift card on the most beautiful paper to arrive on your doorstep!

      What happens if its raining?

      Wet weather doesn't mean we have to postpone, wild weather can make for beautiful photographs, but I will recommend rescheduling if the rain looks like it will be heavy for the duration of our session or if it's set in for the day.

      On the other hand, if you're really keen to get soggy in the rain with me, then we can do that too!

      Is it easy to reschedule?

      Absolutely! I am so flexible, so if the weather isn't looking great - or if you're a little nervous it might turn on us, it is no trouble at all to reschedule to the next convenient date for you. There is no penalty or fee, we just move it across :)

      What happens if we're sick?

      That's ok! Life happens :)
      If you or your loved ones are not feeling well on the day of your session, or you can already predict that you won't be well in time for your session, we can easily reschedule to another date that works for you. And if you're still under the weather second time round? We just reschedule again! There is no fee or penalty for rescheduling your session.

      What happens if you're sick?

      If I'm feeling unwell I will let you know as soon as possible so that we can reschedule to a date that works for you, particularly if you have a newborn! There is no fee or penalty for rescheduling a session.

      Are you vaccinated?

      Yes, I am! I stay up to date with all my vaccinations including whooping cough and Covid-19.

      Preparation Guide

      In the lead up to your session, you will receive a link to my detailed preparation guide which will walk you through key elements to getting the most out of your session, as well as what to expect.

      I feel strongly about the people in front of my lens being true representations of themselves, rather than fitting any social media trends, and the information in this guide will help bump you in helpful directions without asking you to become a chameleon.

      What do I wear to my session?

      In the lead up to your session you will receive a link to my detailed preparation guide which will walk you through key elements to getting the most out of your session, and includes suggestions of things to wear, what you should avoid wearing and what to expect!

      What time are sessions held?

      For sessions held outdoors, 'golden hour' (the hour before sunset) is the time slot that we will use, so the exact time will vary based on your specific session date. I will calculate the best time based on your date and location and it will be listed at the top of your digital contract and in your confirmation of booking email. It will also be emailed to you along with your session location address in the lead-up to your session as a handy reminder, because life gets busy!

      What time are newborn sessions held?

      Newborn sessions are strongly recommended to be held in the morning, usually around 9am, but this is flexible! Bubs are a lot happier in the mornings!

      Can I book a session outside of sunset hour?

      Yes, you can! While 'golden hour' is strongly recommended, it does not mean that we cannot shoot at any other time, I just like to make it clear that the light will be different - stronger, brighter, harsher shadows. Beautiful and dynamic in its own way.

      Sometimes the whole family can only get together in the middle of the day, or you might be planning to propose around time-sensitive events, this all totally okay and we will use the light that is available to us.

      And there's always sunrise! ;)

      What time are newborn sessions held?

      Newborn sessions are strongly recommended to be held in the morning, usually around 9am, but this is flexible! Bubs are a lot happier in the mornings!

      Can I book a newborn session before they're born?

      Yes! I schedule your session for roughly 10 days after your due date, and then once bub arrives we simply reschedule as necessary - unless I nailed the guesstimate!

      How old should my newborn be for the session?

      The ideal window is 6 to 12 days old, but really it can be anywhere from 0 to 16 days old.

      Don't stress if bub is already outside of this window, get in touch and we'll still catch your teeny little family addition as they are now - they grow so much in the first year!

      Do you offer gift cards?

      I sure do! I'm biased, but gifting a session and beautiful memories is the best gift you can give! Just get in touch via my general contact form - or request an information guide - and I'll get that sorted for you!

      You'll receive a personalised digital gift card, and depending on your lead time, I can arrange for a printed gift card on the most beautiful paper to arrive on your doorstep!